Terms of Service

Last updated: November 12, 2026

These Terms of Service ("Terms") are a legal agreement between you and pngtext.com ("pngtext", "we", "us", or "our") governing your use of the service. By creating an account, accessing, or using pngtext, you agree to these Terms. If you do not agree, do not use the service.

1. Description of Service

pngtext is a browser-based software service for generating and editing images with artificial intelligence. Depending on the tool selected, the service can:

• Generate an image from a written description.
• Edit an existing image from a written instruction.
• Extend, upscale, restore, relight, or remove objects and backgrounds from images you upload.
• Convert an image between styles, or produce portrait, product, and social-media variants.

The service runs on third-party AI image models accessed through a model provider. We do not train or host these models ourselves. They include industry-standard models such as Google Nano Banana 2 and Nano Banana Pro, Black Forest Labs FLUX 2, and ByteDance Seedream 5.0.

We may add, change, suspend, or discontinue any part of the service at any time, with reasonable notice where practicable.

2. Eligibility and Accounts

You must be at least 16 years old, or the age of digital consent in your jurisdiction if higher, to use pngtext. If you are using the service on behalf of an organization, you represent that you are authorized to bind it to these Terms.

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at support@pngtext.com of any unauthorized use or security incident. You must provide accurate account information and keep it current.

3. Acceptable Use

You agree not to:

• Violate any applicable law or regulation.
• Attempt to gain unauthorized access to our systems, accounts, or data.
• Interfere with, overload, or disrupt the integrity or performance of the service.
• Use the service to distribute malware, spam, or other harmful code.
• Resell, sublicense, or provide the service to third parties as a pass-through, except as expressly permitted by us in writing.
• Use outputs to train a competing model without written permission.

4. Prohibited Content — AI Generation Standards

Because pngtext generates imagery, the following content standards apply to everything you submit and everything the service produces. You may not use pngtext to generate, edit, upload, or process any of the following six categories of content:

• Pornography and NSFW content — including nude or sexually explicit imagery, sexualized depictions, and fetish content.
• Violence and gore — including graphic injury, dismemberment, animal cruelty, and content that glorifies or instructs on causing harm.
• Hate speech — including content that promotes hatred, dehumanizes, or incites discrimination or violence against a person or group on the basis of race, ethnicity, religion, disability, gender, age, sexual orientation, or national origin.
• Child-unsafe content, including CSAM — any sexual or sexualized depiction of a minor, whether real, illustrated, or synthetically generated, and any content that endangers or exploits a child.
• Deepfakes and impersonation of real people — including face swaps onto real individuals, undressing or nudification, compositing a real person into an intimate scene, and fabricated statements or actions attributed to a real person, whether or not that person consents.
• Content that infringes copyright or trademarks — including reproducing logos, trademarked characters, or copyrighted artwork, film stills, or photography you do not hold rights to.

If you upload photographs, you may upload only your own images or material for which you hold explicit permission from every person depicted. Permission to use a photograph does not authorize generating the deepfake content described above.

Full definitions, severity levels, reporting channels, and enforcement procedures appear in our Acceptable Use Policy, which forms part of these Terms. Where the Acceptable Use Policy and these Terms describe the same restriction, the Acceptable Use Policy controls.

5. Content Moderation

We moderate inputs and outputs. No request reaches the AI models without passing an automated check, and we do not offer an unmoderated raw-model passthrough.

• Automated review. Prompts and uploaded images are screened before generation; generated images are screened before being returned. We use the Waffo Prompt Sift moderation API together with the safety filters built into the underlying image models.
• Blocked requests. A request that fails moderation is rejected, no image is produced, and no credit is consumed for that request.
• Human review. Content escalated by the automated layer, and content reported by users, is reviewed by our trust and safety team.
• Audits. We sample generated content periodically to evaluate filter performance.

We may remove content, restrict features, suspend, or terminate an account where we reasonably believe these standards have been violated. Section 9 sets out the actions and how to appeal.

6. Reporting Violations

To report content or behaviour that violates these Terms or the Acceptable Use Policy, email support@pngtext.com. Content reports, copyright and trademark complaints, safety issues, appeals, and general support all go to that one address.

All of these channels are monitored. Reports concerning child safety are treated as urgent. Reporter identity is kept confidential. The full process, including response times by severity level, is set out in the Acceptable Use Policy.

7. Payment, Credits, and Refunds

Paid features are purchased as prepaid credits or as a subscription, in advance, through our third-party payment provider. That provider acts as the merchant of record for the transaction, handles applicable sales tax or VAT, and issues the invoice or receipt.

• Credits are consumed when a generation or edit is performed. Requests blocked by content moderation do not consume credits.
• Credits are personal to your account, are not transferable, and have no cash value except where required by law.
• Prices are shown before checkout and may change for future purchases. A price change does not affect credits already purchased.
• Refunds. Because generation begins immediately and consumes computing resources, completed generations are generally non-refundable. If a generation fails for technical reasons, or you were charged for a request that produced no output, contact support@pngtext.com and we will restore the credits or issue a refund. Where local consumer law grants you a stronger right of withdrawal, that right prevails over this clause.
• If you believe you were charged in error, contact us within 30 days of the charge.

8. Your Content and Generated Output

You keep ownership of what you upload. Uploading an image does not transfer ownership to us. You grant us a limited, worldwide, non-exclusive license to store, process, and transmit your uploaded images solely to operate the service and produce the output you requested. This license ends when you delete the content or close your account, except for residual copies in routine backups and records we must keep by law.

Output. Subject to your compliance with these Terms and to the rights attached to any input material, you may use images you generate for personal and commercial purposes. You are responsible for confirming that your use of an output does not infringe third-party rights — including trademarks, likenesses of real people, and protected characters or artwork.

Disclosure. Generated images are AI-generated. Where a platform, publication, or jurisdiction requires AI content to be labeled, you are responsible for applying that label before you publish or distribute the output.

Our rights. The service itself — its interface, code, branding, and documentation — remains our property and is protected by copyright, trademark, and other laws. These Terms do not grant you any right to our name, logo, or brand assets.

9. Enforcement, Suspension, and Termination

We may, at our discretion and depending on severity:

1. Issue a written warning.
2. Remove the violating content.
3. Restrict features or reduce generation quota.
4. Temporarily suspend the account pending review.
5. Permanently terminate the account, with unused credits forfeited.
6. Refer criminal-level content to law enforcement and cooperate with any investigation.

Content involving child sexual abuse material is always treated at the highest severity, with permanent termination and referral where required. If you believe a decision was wrong, you may appeal within 30 days to support@pngtext.com; appeals are reviewed by someone not involved in the original decision.

You may close your account at any time from your account settings. We may also suspend or terminate access if you materially breach these Terms, if required by law, or if continuing to serve you would create a legal or payment-network compliance risk we cannot mitigate.

10. Disclaimers

The service is provided "as is" and "as available". AI-generated images may be inaccurate, unexpected, or unsuitable for your purpose. We do not warrant that output will be error-free, unique, or fit for a particular use, nor that the service will be uninterrupted or free of defects. You are responsible for reviewing any output before relying on it.

Nothing in these Terms excludes liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from or related to your use of or inability to use the service. Our total aggregate liability for any claim relating to the service is limited to the greater of the amount you paid us in the 12 months before the event giving rise to the claim, or USD 100.

12. Indemnity

You agree to indemnify and hold us harmless from claims, damages, and reasonable legal costs arising from content you upload or generate, your breach of these Terms, or your infringement of any third-party right.

13. Privacy

Our handling of personal data is described in the Privacy Policy, which forms part of these Terms. It explains what we collect, how we use it, which third parties process it, and how to exercise your rights.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced on this page at least 15 days before they take effect, and the date at the top will be updated. Continued use after a change takes effect means you accept the revised Terms. If you do not accept a change, you may stop using the service and close your account.

15. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction in which the operator of pngtext is established, without regard to conflict-of-law rules. Before bringing a formal claim, please contact us at support@pngtext.com so we can try to resolve the issue directly.

16. Contact

Questions about these Terms, copyright complaints, and legal notices:

• Email: support@pngtext.com
• Handles: general support, legal and rights complaints, content reports, safety and moderation, appeals, and privacy requests.
• Operator: pngtext.com
• Website: https://pngtext.com

We aim to reply to written enquiries within 3 business days.